Delivery FAQ
For all Australian orders over $75, we offer free, tracked shipping and estimate order will be delivered within 2-8 business days. International order shipping rates vary depending on location.
Once your order has been picked and packed, we’ll send you a confirmation email and a tracking number.
If you have any other questions, please feel free to get in touch at info@boostlabco.com.
How long does it take to receive my order?
Standard Shipping: 2–8 business days
Express Shipping: 1-4 business days
Who do you use for shipping?
All Australian orders are sent via Australia Post.
What is the Delivery Cost?
Standard Shipping: $7.50 AUD (Free on orders over $75 AUD)
Express Shipping: $12.50 AUD (Free on orders over $120 AUD)
What if I am not at home when the parcel arrives?
All Australian orders will be sent via Australia Post and left in a safe place if nobody is at home.
I am an International customer, will there be any additional charges to receive my package?
Customers can be charged for buying & importing product into their country. BOOST LAB does not take responsibility of any customs or import fees that may occur once the parcel reaches its destination country, the recipient must cover these charges. Unfortunately, we have no control over these charges, and cannot tell you how much these would be, as these fees vary from country to country.
If you are concerned, we suggest you do contact you local DHL to find out what the custom and duty charges will be before placing your order.