Important Product Recall Notice: Everyday Hydrating Cleanser
To our BOOST LAB Family,
We are conducting a voluntary recall of Boost Lab Everyday Hydrating Cleanser as the product may cause skin irritation.
The safety and well-being of our customers is our highest priority, and we are committed to providing the highest quality products.
What You Need to Know:
Product Name: Boost Lab Everyday Hydrating Cleanser
Batch Number: #38126 and #38394
- Reason for Recall: The product may cause skin irritation.
- What to Do: [Instructions for customers on returning, exchanging, or receiving a refund for the recalled product]
- Discontinue use immediately.
- Contact your place of purchase for a full refund.
- Send us an email or phone us if you are unable to return the product or have sold or gifted it to another person.
- Contact Information: For further information, please reach out to us at info@boostlabco.com or (02) 8644 0678 or visit our website.
All customers who purchased the cleanser should have already been contacted and refunded.
If you have any questions or need anything in the meantime, our customer care team is here to help—just drop us a line at info@boostlabco.com
Thank you for your patience and support. We’re so grateful for the chance to do better, and we can’t wait to share the new and improved cleanser with you in the new year!
Warmly,
Craig & Lisa
Co-Founders, BOOST LAB