Refunds Policy

We’re sorry to hear you’re not satisfied with our product, we all have a unique skin profile, so finding the products that work best for us isn’t always easy. Luckily, we offer a 30-day money back guarantee on our entire range. All we ask is that you try our products and if you are not completely satisfied, simply return the items within 30-days from the date of delivery (and yes the items need to be returned) and we'll refund you. 

Parcel Protection and shipping costs are non refundable.

 

INSTANT REFUNDS

We have partnered with Refundid meaning you can get your refund instantly, even before shipping back your items. If you choose not to use Refundid, your refund will be issued to the method that was used to pay for the order. 

  1. Enter your details here to receive your full refund instantly and purchase a pick up or drop-off return shipping label.
  2. Ship your items back to Boost Lab Co.

Find out more about Refundid here.

 

STANDARD RETURNS

Standard refunds can only be issued to the method that was used to pay for the order. All you have to do is arrange for the products to be shipped back (at your cost) and you'll receive your refund. Only items returned will be approved for a refund.

To initiate a return, simply email us at info@boostlabco.com. All you'll need is your order number and the email used when the order was placed and our team will reply with detailed instructions on how to return your item for a refund. 

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