Products FAQ
Are BOOST LAB products Dermatologically tested?
Yes, our products are dermatologically tested and safe for all skin types.
Do you test on animals?
Absolutely NOT. We are 100% cruelty free!
Does BOOST LAB contain nasties?
NO. No sulphates, parabens, fragrances or anything else nastie.
Is your packaging environmentally friendly?
We do our best to source environmentally friendly materials for all of our packaging. The cartons and mailer cartons are all recyclable and FSC certified at the very least.
How do I know which product is right for me?
You can take our Skin Quiz which will provide you with tailored results based on your outlined skin concerns.
Where are BOOST LAB products made?
We are an Australian-owned company who create all of our products in Australia. They are then made in Australia and New Zealand.
Who develops BOOST LAB products?
We have had years of experience in developing the latest skincare products and concepts. All our products are developed by our experienced Formulation Chemist who is a global leader in skincare innovation.
What are the expiry dates for BOOST LAB products?
All our serums will last for 3 years, however recommend using your serum within 1 year from first opening. We recommending storing your serums in a cool place, with the lid on tight.
Can I use all serums day and night ?
Yes, apart from the Night Renewal serum and AHA Glow Resurfacing serum all serums can be used day and night. We recommend using the Night Renewal serum and the AHA Glow Resurfacing serum on alternating nights 2-3 times a week.
Can I mix and match the serums?
Yes, you can mix and match as you please.
For example, for our recommended anti-ageing routine for dry skin, we suggest the following:
1. Combine the Anti-Ageing serum and Hydro Boost serum and apply to your face, neck and even hand area
2. Leave to absorb
3. Apply a small amount of Eye Reset Serum and leave to absorb
4. Then continue with your normal skincare routine and apply heavier moisturisers and make-up.
What if this product isn’t right for me?
Please refer to our returns and refunds policy here and contact our customer service team at info@boostlabco.com.
Help! This product made me breakout.
We’re so sorry to hear this ! Skin can be tricky. Even though our products are dermatologically tested and safe for sensitive skin - sometimes this can happen. Please email info@boostlabco.com and we can help you out.